Public administrations
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A trusted partner of Swiss public administrations
CeRFI has been working with public administrations in Switzerland since 2000:
- Cantonal administrations
- Local authorities
- Autonomous public establishments
- Educational establishments
- Intermunicipal associations
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Comprehensive IT services to support public missions
CeRFI supports public administrations in multiple missions.
In the field of Service Desk:
- delegation of resources for Help-Desk level support, for on-site support, VIP support, application support, audio-visual support
- support for the population
- service management in a service delivery mode for the service desk (level 1 and 2)
- various IT migration projects
In the field of training:
- personalised support for office training
- E-learning projects with the provision of a platform and the creation of online training content
- awareness of IT security
- Coaching on best practices for the Service Desk
- ITIL® training and certifications
With MonPortal:
- provision of the online portal MonPortail for the management of preschool and extracurricular activities: registrations, attendance, payments, and communication with families
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