International organisation

An IT partner for international organisations in Geneva ​

CeRFI supports international organisations in multiple missions.

CeRFI carries out or has carried out multiple missions for these organisations:

In the field of Service Desk:

• delegation of resources for Help-Desk level support, for on-site support, VIP support, application support, audio-visual support
• service management in a service delivery mode for the service desk (level 1 and 2)

In the field of training:

• personalised support for office training
• awareness of IT security
• coaching on best practices for the Service Desk
• ITIL® training and certifications