Industry and Energy
IT services to support industrial and energy environments
CeRFI has been working since 2000 with stakeholders in the industrial and energy sectors:
Industrial establishments:
- Prestigious and luxury watchmaking
- Companies active in perfumes and oil
Energy establishments:
- Energy suppliers
- Dam operators
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A comprehensive IT support for industrial and energy companies
CeRFI supports industrial and energy companies in multiple missions.
In the field of Service Desk:
- delegation of resources for Help-Desk support, for on-site support, VIP support, application support, video conferencing support
- service management in a service delivery mode for the service desk (level 1 and 2)
- various IT migration projects
In the field of training and e-learning:
- personalised support for office training
- E-learning projects with the provision of a platform et la création de contenus de formation en ligne
- awareness of IT security
- coaching on best practices for the Service Desk
- ITIL® training and certifications
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